Support
FAQs
Do I need an appointment for empadronamiento?
Often yes — check your local Ayuntamiento.
Can I use a rental contract alone for empadronamiento?
No — you need the official empadronamiento certificate.
What if I don't have a rental contract?
Your landlord may need to come with you to the Ayuntamiento.
Can someone book my cita previa on my behalf?
Yes, but you must attend in person.
What if no cita previa appointments are available?
Keep checking regularly; slots open at unpredictable times.
Can I pay the Modelo 790 fee later?
No — bring proof of payment to your fingerprint appointment.
Which banks accept Modelo 790 code 012?
Most major Spanish banks — you do not need an account.
Do they issue the TIE on the spot?
No — you collect it later with your resguardo.
Can someone else pick up my TIE?
Usually you must be present.
Still need help?
You can ask about anything — not just your current step.